Longer logout time
closed
O
Oliver Smith
It's very frustrating being logged out every few hours. Look at gmail, you can stay logged in for days and there is sensitive data in gmail. Why are you worried that somebody will steal a few search credits? It's a low security risk tool, so should have very long login times. Please change this as you are wasting hours of time every year.
Tim Soulo
closed
if you don't check the "remember me" checkbox - the session will last for 4 hours. But if you WILL check it, we remember you for 30 days. The only reason why me might log you out is if you're using a different device and we have suspicion of abuse (account sharing, group buy, etc).
Nicolai Lønne
Tim Soulo: 2 questions to this...
When I use my account on 1 desktop browser and one mobile browser (and perhaps one tablet browser) it should be clear that there is no suspicion of abuse?
It's clearly the same person, using multiple devices and not 2-3 people sharing it (as opposed to 3 desktop browsers logging in, that's more likely 3 different people.
Any chance you could be less suspicious toward us non-cheating customers that are just using ahrefs on both desktop and mobile?
Nicolai Lønne
Tim Soulo: And also...
Is account sharing/group buy allowed on your Advanced/Agency account?
Or do you also consider this a TOS violation?
Alex Rahr
Agree super annoying!
Kit Vandervort
Please implement this. Having to log in and re-load our reports every day is really cumbersome.
Nadene Evans
yes! this! Especially since it makes the toolbar time out too.